Help Center

Register or log in with the Venue owner role — you'll see a + Add Venue button in the top nav. Fill in the venue's name, sports, amenities, address, and opening hours, and you're automatically set as the owner.

Verification gate: a new venue only shows up in the public venue list once an admin marks it is_verified = True from the Django admin — this moderation step is still admin-only.

Once your venue exists, open My Venues → Manage to:

• Add each bookable court (name, sport, surface type, capacity, base hourly price) and activate/deactivate them.
• Click Schedule on a court to customize its daily timing instead of using the venue's full opening hours — add one or more time blocks (day, start time, end time, slot length). Gaps between blocks become breaks: e.g. blocks 06:00–12:00, 13:00–16:00, 17:00–23:00 skip a 12–1 lunch and a 4–5 break. Off-grid schedules work the same way: a 9:30–10:30 block plus an 11:00–12:00 block gives exactly those two slots with a 30-minute gap between them. A court with no blocks falls back to the venue's opening/closing hours in flat 60-minute steps.
• Generate bookable time slots right from the page — pick "days ahead" and click Generate for all active courts, or generate 14 days for a single court with its quick button. It's safe to run repeatedly; existing slots are left untouched.
• Edit the venue's details at any time.
• Click Bookings & payments to track every booking made at your venue — customer, court, date/time, status, amount, and the latest payment's status and provider — with filters by status and date range, plus a revenue total for confirmed/completed bookings.

Optionally add pricing rules for weekday/weekend/holiday rate overrides — via admin or /api/v1/courts/pricing-rules/ (no web form for this yet).

The web page only generates slots on demand, though — for a rolling window that never runs dry without a visit, still schedule python manage.py generate_slots --days 14 daily (see Platform configuration).

Register or log in with the Trainer role — you'll see a My Trainer Profile button in the top nav. Fill in your bio, sports you coach, hourly rate, experience, and certifications; you're automatically set as the trainer and can come back to the same page to edit it later.

Add your weekly availability (day + time range) via admin or /api/v1/trainers/availability/ (no web form for this yet). Once your profile exists, you're listed at Trainers and players can book sessions with you.

Sessions start as pending — there's no trainer-side dashboard to confirm/decline a session yet, so for now that's done via admin or the API (updating the booking's status).

Any logged-in user can organize an event today — create one via the Django admin or by posting to /api/v1/events/, setting title, sport, venue, dates, registration deadline, entry fee, and max participants.

Optionally add divisions (e.g. Men's Singles, Women's Doubles, Mixed Doubles), each with its own capacity and optional entry-fee override, via admin or /api/v1/events/divisions/.

Players register from the event's page at Events. Once a division (or the event) hits max_participants, new registrants are automatically waitlisted instead of rejected.

Booking checkout uses real Razorpay if the platform has keys configured; otherwise it falls back to a "demo mode" simulated payment (the default in a fresh setup) so the flow stays testable without a live payment gateway. Your payment history lives on each booking's detail page, and your running balance is at Wallet.

Reward points, active coupons, and current offers are listed at Rewards, along with membership plans — buying a membership plan isn't wired up as a self-serve checkout yet, so memberships are currently assigned by an admin.